When you upgrade your Windows, your printer information stored in HP Printer Assistant is lost. Due to this, you need to connect your HP printer once again to printer assistance. If you are also facing the same issue, then follow the steps below to reconnect your printer to the HP printer assistance.
Open the tool and click on Connect a New Printer option.
Next, you need to select your printer connection type.
Continue with the instructions on your screen to finish the printer setup.
In case, the connection fails, click on Retry and continue with the next step.
Switch off your HP printer as well as restart your computer.
Switch your HP printer on again and open HP Printer Assistance on your PC.
Try setting up your printer on HP Printer assistance again now.