Being a technological application, cash has certain limitations or security measures that limit the cash app in some ways. The cash app may lock your account for a variety of reasons. In such situations, the customers try to seek support for the issue to access old cash app account. There is no doubt in the fact that the Cash App has one of the most secure and safe platforms to make transactions to different accounts.
The cash app deals in investment also which allows the customers to add, sell, and purchase Bitcoin. This kind of service makes the Cash App a strong and secure platform for all your payments. Moreover, it keeps your confidential details safe.
In this process, the Cash Application keeps monitoring all the activity which happens in Cash App accounts. And, in case it observes any unusual incident on the account. The cash app can take the action to deactivate the account to prevent your data and money from getting lost.
There could be an issue with your login credentials, which may be an incorrect password. You might have typed the same more than the approved limits. And, if you try to login into the account after this incident, it is pretty sure that you get the errors. It is due to the reason that the cash app has blocked your account.
Another reason could be when they may indulge in an unidentified transaction mistakenly. Or, If you or anyone will try to login to your account and fails every time by entering the wrong password. The cash app disables your account.
In case, you have gone through such an incident. The cash app allows its users to create a new account in order to access their real account. You can build a brand new account at any time. However, this requires you to use separate credentials, especially a phone number or email to build a new account.
Navigate to the bottom of the personal tab and press on it.
Here you will get the option to enter your old phone number linked with your blocked account.
Moreover, you can use the email id linked to your old Cash App account and proceed.
Here, you will get access to your old and blocked Cash App account.
Besides, you can report it to the Cash App customer serviceand ask for help to get access to your blocked account again.
In case, a user does notaccess old cash app account even after these steps. He/she can contact the support using the new account. The option is accessible to the cash app users when they click on the support button on the home page. However, the cash app users have to provide accurate details to the cash app in response either by email and phone. Once the cash app approves the details, they allow the users to use the account again.